If your client's MyFitnessPal is not syncing please have them follow these steps: Troubleshooting: I'm having trouble with MyFitnessPal working/syncing my meals.Our team is aware of this and currently working on a resolution for this issue. This may cause the application to lag and/or rapidly drain the mobile device battery. Battery Drain, High Power Usage, and Application Lagging when Recording Workouts on iOS ( Open) - We've discovered that some users may experience a high amount of mobile device power usage when recording workouts on the iOS Trainerize mobile application.Please refer to the following article for troubleshooting suggestions: FAQ and Troubleshooting the Apple Watch App Apple HealthKit/Apple Watch will not Sync ( Open): We have discovered a trend where the Apple Healthkit is not syncing all data (particularly sleep and steps) to the Trainerize application for some clients.IOS apps (Trainerize App and Custom Branded Apps): If you are running into this issue, we have provided a workaround here: Sell products when the client list is full If the issue persists after confirming your assets meet the requirements, please reach out to our support at Clients unable to purchase a product when the client list is full: When a business's clients' seats are full, new clients may be unable to purchase a new product. First, please ensure that your assets meet the requirements to be submitted/approved. We are currently investigating this issue. When submitting the assets via the self-publisher, the process bar may get stuck in loading. Pro Custom Branded App Self Publisher gets stuck when uploading Custom Branded App assets ( Open): We have had reports that some trainers may run into an issue when submitting their assets for their Pro Custom Branded App.

Our team is actively working on these and making sure a fix is coming very soon. Please find the current known issues we've seen reported and the current status for each.

Myfitnesspal apple health